Alpha Service Timer — Technician Time Tracking & Job Costing
Measure the actual time each technician spends on every job and bill correctly — with accuracy and transparency.
How much time did each technician actually work?
Alpha Service Timer answers a long-standing operational challenge faced by car, motorcycle and truck workshops, technical departments and, more broadly, businesses where work is carried out by technicians at specific workstations — such as ramps, benches, vehicles, machines or technical-support stations.
The core question is simple but critical:
- How much time did each technician actually work?
- How much time was spent on each vehicle, system, machine or job?
- What is the real productivity of the workshop or technical department?
With Alpha Service Timer, the business gains a clear picture of working times, technician utilization and workstation usage. The application records the actual time spent in detail, supports report generation and can help issue a work order backed by documented time data.
Ideal for
- Car workshops
- Motorcycle workshops
- Truck & commercial-vehicle workshops
- Technical departments of businesses
- Repair workshops and service centers
- Service departments for electronics or machinery
- Businesses with ramps, benches or fixed workstations
- Any environment where many technicians work in parallel on different jobs
What it offers you
Time tracking
Start/stop per technician, customer & job.
Job costing
Automatic cost calculation. Recording of parts & photos.
Reports
Productivity & billable time.
History
Complete service history. Photos of issues and parts.
In your everyday work
Start a job
The technician starts the timer with one click.
Completion
Time recording & automatic calculation of labor time.
Billing
Export billable time and parts per job.
Benefits for the business
- A real picture of working time.
- Better control of productivity.
- Detailed recording per technician and job.
- Less uncertainty in working times.
- Better documentation for the customer.
- More accurate job costing.
- A history of jobs and times for future evaluation.
- A more organized operation of the workshop or technical department.
Real-time recording
The technician starts and stops the timer with one click — per vehicle, machine, job or workstation.
Parts & photos
Record the parts and photos of the issue for each intervention, for full documentation for the customer.
Productivity & billing
Export billable time and detailed productivity reports per technician, job and workstation.
Installation, training & support
- Installation
Buy online · Payment · Install the Android app · License request · Activation.
- Configuration
Number of technicians & workstations.
- Support
Technical support from Alpha & upgrades.
See Alpha Service Timer & Alpha eClients in action
Want to see Alpha Service Timer in action?
Full details, pricing and online purchase in our online store, or request a demo.