Alpha SMS Manager — SMS-to-ERP Synchronization Service
Turn a company mobile into a communication channel for your ERP — two-way synchronization of SMS, Viber and WhatsApp with SoftOne ERP.
The company mobile as a channel for your ERP
A unique application and service that connects a company mobile phone with the sending and receiving of SMS, Viber and WhatsApp messages to and from the business's ERP (compatible editions for SoftOne ERP).
Alpha SMS Manager provides two-way synchronization between the company mobile phone and your ERP: incoming customer messages appear automatically in your ERP, while SMS you write in the ERP are sent via the mobile — without picking up the phone.
What you gain
No lost communication
Every SMS is automatically archived in the customer's record.
Viber & WhatsApp
Records Viber/WhatsApp messages too, not just SMS.
Scheduled bulk sending
Send updates, reminders or offers at times you set.
Reliable, even offline
Local temporary storage guarantees no message is lost.
Security & GDPR
Encrypted transfer, data isolated per business, no sharing with third parties.
Full integration
Connects directly to your ERP/CRM (e.g. SoftOne).
Incoming & outgoing in the ERP
Incoming customer messages appear automatically in the ERP, while outgoing ones are sent via the company mobile.
Bulk & scheduled sending
Send updates, reminders or offers at scheduled times, with local storage for reliability.
For Medical-Device Businesses & Healthcare Providers
Specifically for medical-device businesses and healthcare providers, the solution works with SoftOne eDAPY so the integration can:
- Receive SMS to manage the business's customer OTPs.
- Send SMS from within SoftOne eDAPY for customer-relationship management.
- Automate prescriptions, orders and executions in bulk within the ERP, uploading all data to the platform of Greece's National Organization for Healthcare Services Provision (EOPYY) at the same time.
How it is activated
The product currently works with SoftOne ERP and, after purchase, is activated only with the Tax ID (AFM) and Serial Number of an active installation. It includes an additional module for SoftOne ERP, to connect and integrate it into your business software system.
Installation, training & support
- ERP connection
Set up synchronization with the ERP.
- SMS templates
Define messages & rules.
- Support
Technical support & upgrades.
Want to see Alpha SMS Manager in action?
Full details, pricing and online purchase in our online store, or request a demo.