Alpha Queue Management — Organized Customer and Citizen Service
Organized service without crowding: priority numbers, calling displays, statistics.
Reduce crowding and waiting-room frustration
Queues with no order, dissatisfied customers and uneven distribution across counters damage your customer experience and reduce operational efficiency.
Alpha Queue Management organizes service with priority numbers, queue display screens and measurable waiting statistics.
Ideal for
Public sector & Citizen Service Centers
Organized citizen service.
Banks & clinics
Flow & priority management.
Stores & services
Better customer experience.
What it offers you
Priority numbers
Queue tickets for each service.
Queue display screens
Displays the ticket number and service counter.
Multiple points
Many counters/departments.
Statistics
Waiting & service times.
Audio call
Voice announcement.
Flexible deployment
Public sector, banks, clinics, stores.
In your everyday work
Issue a number
The customer selects a service and receives a queue number.
Call
Display & audio announcement at the right counter.
Statistics
Waiting & service times for improvement.
What you gain
Order
An organized, fair queue.
Experience
Less tension & waiting.
Data
Measurable performance by service point and counter.
Installation, training & support
- Site assessment
Defining services, counters & displays.
- Installation
Setting up the dispenser, displays & audio.
- Training & support
Staff training & ongoing support.
Want to see Alpha Queue Management in action?
Full details, pricing and online purchase in our online store, or request a demo.